Support
We're here to help. Find answers below or get in touch directly.
Contact
Get in touch
For any questions, bugs, or feedback, email us at emrymcgill@gmail.com. We typically respond within 24 hours.
Frequently Asked Questions
How do I cancel my Pro subscription?
Open the Settings app on your iPhone → Apple ID → Subscriptions → Hibernate → Cancel Subscription. You can also manage subscriptions directly in the App Store.
I lost my data after reinstalling the app
Your transaction data is stored locally on your device. If you delete the app, the data is permanently removed. iCloud sync is coming in a future update to prevent this.
How do I restore my Pro purchase?
Open Hibernate → Settings → Restore Purchases. Make sure you're signed in with the same Apple ID used to originally purchase Pro.
Can I use Hibernate on multiple devices?
Currently, data is stored locally on each device. Multi-device sync via iCloud is planned for a future Pro update.
What currencies are supported?
Hibernate supports USD, CAD, EUR, GBP, and JPY. You can change your currency in Settings at any time.
Is my financial data shared with anyone?
No. All your transaction data stays on your device and is never transmitted to us or any third party. See our Privacy Policy for full details.